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Mosaic Tableaus Return and Shipping
PolicyEffective Date: Thank you for shopping with us! We strive to provide you with beautiful mosaic tableaus and exceptional customer service. To ensure a seamless experience, please review our return and shipping policy regarding unwanted tableaus.
1. Returns of Unwanted Tableaus:We understand that sometimes a purchase may not meet your expectations . If you wish to return an unwanted mosaic tableau, you may do so within 30 days of receipt. To initiate a return, please follow these steps:
Return Request: Contact our customer service team at our email to inform us of your intent to return the item. Please include your order number and the reason for the return.

Return Shipping: Once your return request is approved, we will provide you with a return shipping label. Please note that you are responsible for return shipping costs unless the item is defective or the wrong item was sent.

2. Refund Process:Upon receiving the returned item, we will inspect it to ensure it meets the return criteria. If approved, your refund will be processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
3. Shipping Policy:We aim to deliver your mosaic tableaus as quickly and efficiently as possible. Please note the following regarding shipping:

• Shipping Times: Delivery times may vary based on your location. Typically, orders are processed within 3-5 business days, followed by shipping times that may range from 10-20 business days depending on the distance from our warehouse.

• Shipping Costs: Shipping is Free.

• Tracking: Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment's progress.

4. Customer Service:If you have any questions or concerns regarding our return or shipping policies, please do not hesitate to reach out to our customer service team at [insert email/phone number]. We are here to assist you and ensure your complete satisfaction with your purchase.

Global Mosaic

At Mosaic Porch, we're always pushing the boundaries of what's possible with mosaics. Our team of innovative artisans combines traditional techniques with modern materials and designs to create truly unique pieces that inspire and delight.

Bayern

Rathausstraße 1, 97531 Theres

Worldwide

Flexible working hours